FAQ’s
Some of our most commonly asked questions.
If there is anything else you would like to know about Trusted Cars, please do not hesitate to get in touch.
What payment methods do you accept?
We accept BACS transfers, all major Credit Cards (via Stripe and Paypal), Cash and Cheques.
How do I open a business account?
Business accounts are routinely offered to commercial customers; if you would like to set up and account please contact Chris or Deana to discuss your requirements.
What are your Terms and Conditions?
Our full Terms and Conditions can be viewed on our Terms and Conditions page.
What customer information do you hold and how is it used?
Further details can be found on our Privacy Policy page.
Do you advertise?
It is part of our company identity that our services are best promoted through reputation and word of mouth; our business survives on personal recommendation. What better way to exhibit our services that a friend or colleague recommending Trusted Cars.
Can your driver meet me in the Arrivals Hall?
We do offer a variety of meet and greet options and are happy to accommodate all reasonable requests, however, some additional charges may be applicable for ‘meet and greet’ services. Typically, our Customer Operations team will discuss the best place to meet when the booking is taken, minimising any unnecessary car parking charges and saving you money.
Any Questions?
Simply drop us an email and we will respond as soon as possible.